1. INFORMATION ON THE COLLECTION OF PERSONAL DATA
1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data is any data that can be used to personally identify you.
1.2 This website uses SSL/TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the data controller). You can recognize an encrypted connection by the "https://" prefix and the padlock symbol in your browser's address bar.
2. DATA COLLECTION WHEN VISITING OUR WEBSITE
If you use our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:
- Our visited website
- Date and time at the time of access
- Amount of data sent in bytes
- Source/reference from which you came to the page
- Browser used
- Operating system used
- IP address used (if necessary: in anonymous form)
The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.
3. COOKIES
To make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information to an individual extent, such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specified period of time, which can vary depending on the cookie.
In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website).
We may work with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we work together with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following paragraphs.
Please note that you can set your browser to inform you about the use of cookies and to decide individually whether to accept them or to reject cookies in certain cases or generally. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find these settings for each browser at the following links:
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that if cookies are not accepted, the functionality of our website may be restricted.
4. CONTACT
When you contact us (e.g., via contact form or email), personal data is collected. The data collected when you use a contact form can be seen in the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for contacting you and the associated technical administration. Your data will be deleted after your request has been processed. This is the case if the circumstances indicate that the matter in question has been conclusively clarified and provided there are no statutory retention periods to the contrary.
5. DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PROCESSING
Personal data is collected and processed when you provide it to us to execute a contract or when opening a customer account. The data collected can be seen on the respective input forms. You can delete your customer account at any time by sending a message to our address. We store and use the data you provide to process the contract. After the contract has been fully processed or your customer account has been deleted, your data will be blocked in accordance with retention periods under tax and commercial law and deleted after these periods have expired, unless you have expressly consented to further use of your data or we have reserved the right to further use of the data as permitted by law, about which we will inform you accordingly below.
6. USE OF YOUR DATA FOR DIRECT MARKETING
6.1 Subscribe to our email newsletter
By providing your personal data, you agree that we use this data to send newsletters.
We store your IP address entered by your Internet Service Provider (ISP), as well as the date and time of registration, so that we can trace any possible misuse of your email address at a later date. The data we collect when you register for the newsletter will be used exclusively for the purposes of contacting you for advertising purposes via the newsletter. You can unsubscribe from the newsletter at any time using the link provided for this purpose in the newsletter or by sending us a corresponding message. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.
6.2 Advertising by postal mail
Based on our legitimate interest in personalized direct advertising, we reserve the right to store your first and last name, your postal address and - if we have received this additional information from you as part of the contractual relationship - your title, academic degree, year of birth and your professional, industry or business name and to use it to send you interesting offers and information about our products by post.
You can object to the storage and use of your data for this purpose at any time by sending us a corresponding message.
7. DATA PROCESSING FOR ORDER PROCESSING
7.1 The personal data we collect will be shared with the transport company commissioned with delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We will share your payment details with the commissioned bank as part of the payment processing, insofar as this is necessary for the payment processing. If payment service providers are used, we will inform you explicitly about this below.
7.2 Use of payment service providers (payment services)
- Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – "purchase on account" or "installment payment" via PayPal, we will transmit your payment data to PayPal (Europe) as part of the payment processing. S.arl et Cie, S.CA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The data will only be shared to the extent necessary for processing the payment.
For payment methods such as credit card via PayPal, direct debit via PayPal, or – if offered – "purchase on account" or "installment payment" via PayPal, PayPal reserves the right to conduct a credit check. For this purpose, your payment data may be forwarded to credit agencies based on PayPal's legitimate interest in assessing your creditworthiness. PayPal uses the result of the credit check, specifically the statistical probability of payment default, to decide whether to offer a particular payment method. The credit report may include probability scores (so-called "score values"). If score values are included in the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data is among the information used to calculate the score values, but is not the only factor. For further information regarding data protection, including the credit reference agencies used, please see PayPal's Privacy Statement. https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual processing of payments.
- Stripe
If you choose a payment method offered by the payment service provider Stripe, payment processing will be handled by Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we will transfer the information you provided during the ordering process, along with information about your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency, and transaction number). Your data will be transferred exclusively for the purpose of payment processing with the payment service provider Stripe Payments Europe Ltd. and only to the extent necessary for this purpose. Further information on Stripe's privacy policy can be found at the URL https://stripe.com/ch/terms
- TWINT
If you choose a payment method offered by the payment service provider "TWINT," payment processing will be handled by TWINT AG (Stauffacherstrasse 31, CH-8004 Zurich, hereinafter referred to as "TWINT"), to whom we will forward the information you provided during the ordering process, along with information about your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency, and transaction number). Your data will be shared exclusively for the purpose of payment processing with the payment service provider TWINT and only to the extent necessary for this purpose.
8. CONTACT FOR REVIEW REMINDER
Own review reminder (not sent via a customer review system)
We use your email address to send you a one-time reminder to submit a review of your order for our rating system, provided you have given us your explicit consent to do so during or after your order.
You can withdraw your consent at any time by sending us a message.
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Review reminder through real reviews from Net Reviews => Review reminder through real reviews from Net Reviews
Provided you have given us your express consent during or after your order, we will transmit your email address to the review platform Echtebewertungen of Net Reviews simplicitly limited company, 18-20 Avenue Robert Schuman, CS 40494, 13002 Marseille, France (www.echte-bewertungen.com), so that they can send you a review reminder via email.
You can withdraw your consent at any time by sending a message to us or to the rating platform.
9. USE OF SOCIAL MEDIA: VIDEOS
Use of Youtube videos
This website uses the YouTube embedding function to display and play videos from the provider "Youtube", which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").
This uses the extended data protection mode, which, according to the provider, only saves user information when the video(s) is played. If embedded YouTube videos are started, the provider "YouTube" uses cookies to collect information about user behavior. According to information from "YouTube", these are used, among other things, to record video statistics, improve user-friendliness and prevent abusive activities. If you are logged in to Google, your data will be assigned directly to your account when you click on a video. If you do not wish to be assigned to your YouTube profile, you must log out before activating the button. Google saves your data (even for users who are not logged in) as user profiles and evaluates them. You have the right to object to the creation of these user profiles; to exercise this right you must contact YouTube. When using YouTube, personal data may also be transferred to the servers of Google LLC in the USA.
Regardless of whether the embedded videos are played, a connection to the Google network is established every time this website is accessed, which may trigger further data processing operations beyond our control.
Further information on data protection at “YouTube” can be found in the provider’s privacy policy at: https://www.google.de/intl/de/policies/privacy
10. ONLINE-MARKETING
Use of Google Ads conversion tracking
This website uses the online advertising program "Google Ads" and, as part of Google Ads, the conversion tracking provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use Google Ads to draw attention to our attractive offers on external websites with the help of advertising materials (so-called Google Adwords). We can determine the success of individual advertising measures in relation to the data from the advertising campaigns. This is our interest in showing you advertising that is of interest to you, making our website more interesting for you, and achieving a fair calculation of advertising costs.
The conversion tracking cookie is set when a user clicks on an ad placed by Google Ads. Cookies are small text files that are stored on your computer system. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked across the websites of Google Ads customers. The information collected using the conversion cookie is used to compile conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can block this use by deactivating the Google Conversion Tracking cookie in your internet browser under user settings. You will then not be included in the conversion tracking statistics. Using Google Ads may also result in the transmission of personal data to the servers of Google LLC in the USA.
You can find more information about Google's data protection regulations at the following Internet address: https://www.google.de/policies/privacy/
You can permanently deactivate cookies for advertising preferences by preventing them through the appropriate settings in your browser software or by downloading and installing the browser plug-in available under the following link:
https://www.google.com/settings/ads/plugin?hl=de
Please note that certain functions of this website may not be available or may only be available to a limited extent if you have deactivated the use of cookies.
11. WEB ANALYSIS SERVICES
Google (Universal) Analytics
Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google (Universal) Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your truncated IP address) will generally be transmitted to and stored by Google on servers in the United States.
This website uses Google (Universal) Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymization of the IP address by shortening and excludes direct personal identification. This extension shortens your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to Google. Only in exceptional cases will the full IP address be transmitted to a Google LLC server in the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google (Universal) Analytics will not be merged with other Google data.
You can prevent the storage of cookies by adjusting your browser settings accordingly. However, please note that in this case you may not be able to fully utilize all the functions of this website. Furthermore, you can prevent Google from collecting and processing data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plugin, or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data within this website in the future (this opt-out cookie only works in this browser and only for this domain). If you delete your cookies in this browser, you will need to click this link again: Disable Google Analytics
Further information about Google (Universal) Analytics can be found here: https://policies.google.com/privacy?hl=de&gl=de
12. RETARGETING / REMARKETING / RECOMMENDATION ADVERTISING
Facebook Custom Audience via the pixel method
This website uses the “Facebook Pixel” from Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”). With your explicit consent, this allows us to track user behavior after they have seen or clicked on a Facebook ad. This process is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help optimize future advertising campaigns.
The data collected is anonymous for us, meaning it does not allow us to draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so a connection to the respective user profile is possible, and Facebook uses the data for its own advertising purposes, in accordance with the Facebook Data Policy (https://www.facebook.com/about/privacy/) can use. You can allow Facebook and its partners to display advertisements on and off Facebook. A cookie may also be stored on your computer for these purposes. This processing only takes place with your explicit consent.
Consent to the use of the Facebook pixel may only be given by users who are older than 13 years of age. If you are younger, please ask your parent or guardian for permission.
To disable the use of cookies on your computer, you can configure your internet browser to prevent cookies from being stored on your computer in the future or to delete cookies that have already been stored. However, disabling all cookies may prevent some functions on our website from working properly. You can also prevent the use of cookies by third-party providers such as... You can also deactivate Facebook on the following Digital Advertising Alliance website: http://www.aboutads.info/choices/
Google Ads Remarketing
Our website uses the functions of Google Ads Remarketing to advertise this website in Google search results and on third-party websites. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). For this purpose, Google places a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you have visited.
Further data processing only takes place if you have agreed to Google linking your internet and app browsing history to your Google account and using information from your Google account to personalize ads you view on the web. If you are logged into Google during your visit to our website, Google will use your data together with Google Analytics data to create and define target audience lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data to form target audiences. As part of using Google Ads Remarketing, personal data may also be transferred to the servers of Google LLC in the USA.
You can permanently disable the setting of cookies for ad preferences by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/
Alternatively, you can contact the Digital Advertising Alliance at the following web address www.aboutads.info Inform yourself about the setting of cookies and adjust your settings accordingly. Finally, you can configure your browser to notify you when cookies are being set, allowing you to decide whether to accept them individually, or to block cookies in certain cases or entirely. Please note that disabling cookies may limit the functionality of our website.
Further information and the privacy policy regarding advertising and Google can be found here:
https://www.google.com/policies/technologies/ads/
13. RIGHTS OF THE DATA SUBJECT
Swiss data protection law grants you the right to know, free of charge, whether and what personal data we store about you. You also have the right to have incorrect information corrected and deleted. Statutory retention obligations remain reserved (see in particular Articles 957 and 962 of the Swiss Code of Obligations).
Information requests must be submitted to us in writing. In connection with requests for information or deletion, we reserve the right to request appropriate proof of identity.
